FAQs- Healing Hearts 5K Family Walk/Run
Saturday, June 26, 2021
What will I receive with my entry fee? All 5k participants receive their race entry, T-shirt and racing bib with a timing chip. Race bags are available for the first 200 people who register for the 5K in-person walk/race.
Please note: the Kids Dash and Kids 1-mile do not include shirts. If you would like to purchase a t-shirt for your child, please visit our online store. Youth shirts and Memory Hearts are be available for at https://runsignup.com/Race/Store/MI/AnnArbor/HealingHeartsFamily5KWalkRun
To guarantee you receive a race t-shirt you must register by Saturday, June 12, 2021.
Memory Hearts will be available until we run out or Friday, June 25th (whichever occurs first).
Can I change my t-shirt size after I have already registered? Shirt sizes may be exchanged by request (email Stacey at ) until Friday, June 11th at 5:00 PM.
Will I receive a refund if I am unable to participate? All proceeds go to benefit our grief support programs for children, teens and their families. ALL sales are final
Can someone else run with my race bib? For the safety and security of all our runners, people are not permitted to run with someone else’s race bib. If you need to transfer your bib to someone else, please contact Stacey at . Changes will be permitted until Friday, June 18th at Noon.
Can I register on race day? Registration will be allowed on race day. Please note that we start promptly at 9:00 AM, be sure to arrive early in order to park and have time to register. Registration closes at 8:45 AM.
When is Packet Pick-up? Packet Pick-up is Thursday, June 24th, Friday, June 25th and the morning of the race, Saturday, June 26th. We encourage everyone to pick-up their packets on Thursday or Friday in order to avoid a last minute rush the morning of the race.
Will I get a bib number? YES! If joining us for the in-person event. Additionally, each bib will be uniquely chipped for timing purposes.
Will there be Race Bags? Yes, bags generously donated by Bunek Dental Studio are available for the first 200 who register for the 5K in-person walk/race. They will be available at packet pick-up.
Can I purchase a Memory Heart? Yes! Memory Hearts are available for $20 each. They can be purchased in the on-line store and picked up at packet pick-up. We encourage you to take them home, decorate them and bring them back the morning of the walk/run and place them along Memory Lane. Don't forget to take them home after the race and place them in your yard or garden to enjoy all year long.
Can someone else pickup my packet? Yes.
RACE DAY PARKING
Where will I be able to park? Parking will be available at various locations on Hines Drive. You must first enter Hines Drive from State Street or Textile Road. Our parking volunteers will help direct you from there. As a courtesy to our neighbors at Gym America, please refrain from parking in their lot for this event.
Which roads will be blocked off? Hines Drive will be blocked off promptly at 8:30am to help ensure the walk/run starts as scheduled. Please make sure to arrive in advance of this time in order to secure a parking spot. Please see course map for parking areas. We encourage carpooling if possible.
Can I leave immediately after finishing my race? To help ensure everyone’s safety, cars will not be permitted to leave the parking lot until all race activities are completed.
Where is the Race being held? For the in-person event the starting line will be in the parking lot of our Home for Healing Hearts at 5665 Hines Drive, Ann Arbor, MI. We will be using Hines Drive above the Gym America Driveway all the way to Textile Road and back as the race course. Three times around the course is 5K, one time around is the 1-Mile walk/run. The Kids 100 Yard Dash will take place in the Ele’s Place Ann Arbor Home for Healing Hearts Parking Lot. If you can’t join us in-person on Saturday, June 26th, we hope you’ll join us virtually and walk/run anywhere you choose!
Will the race be timed? YES! Each bib will have a chip with finish line timing.
Where can I find my race results? Race results are available at https://runsignup.com/Race/FindARunner/?raceId=107641
Will headphones be allowed? Headphones are allowed; however, we strongly encourage participants to abstain from using headphones during this race.
Will refreshments be provided? Bottled water and nutrient bars will be available for free to all participants in the Ele’s Place parking lot after the event. Additionally, two water stations will be available on the course itself.
EVENT CANCELLATION DUE TO INCLEMENT WEATHER
Should the Ele’s Place Ann Arbor Healing Hearts Family 5K Walk/Run be cancelled due to inclement weather, notification will be made as follows: on the homepage of our event website: http://www.elesplaceannarbor.org, on the home page of our event race page on the RunSignUp website: https://runsignup.com/Race/MI/AnnArbor/HealingHeartsFamily5KWalkRun, on our automated telephone system at 734.929.6640, and via emails and texts whenever possible. We will also post updates to our social media pages. If the event is to continue as planned, no notice will be sent. Do to the nature of being an outdoor event run by a nonprofit organization with the help of volunteers, in the event the Walk/Run is cancelled due to inclement weather or any other unforeseen circumstances that could impact the health or safety of participants, no refunds are allowed for this event.
Can kids participate in the Race? YES! If your child can do 3.1 miles, then register them for the 5K. There is also a FREE Kids Mile option and Kids Dash. Please note, Kids Mile and Kids Dash are FREE, but do not include t-shirts. If you would like to purchase a t-shirt for your child, please visit our online store. Youth shirts will be available for sale at https://runsignup.com/Race/Store/MI/AnnArbor/HealingHeartsFamily5KWalkRun
Are strollers or joggers allowed? Strollers and joggers are allowed but must provide right-of-way to other walkers/runners without strollers or joggers. Please be aware of your surroundings and stay to the right to allow runners to pass by you. There will be a staggered start and individuals with strollers or joggers will be in the last corrals.
Where will restrooms be located? Port-a-johns will be available in the Ele’s Place parking lot. Additionally, the Ele’s Place’s building will be opened to allow access into the restrooms. Masks will be required to enter the building. Please follow the instructions of volunteers who will help ensure social distancing.
MEDICAL & SAFETY
Where can I find medical assistance if I get hurt? Please note that all our volunteers are here to help! Seek out a volunteer for assistance. The First Aid area will be located in the Ele’s Place parking lot. Additional medical assistance will be on notice should the need arise.
Will participants be required to wear face masks? In accordance with instructions from the CDC and MIDHHS, the event is operating in strict adherence to local and state coronavirus (COVID-19) guidelines. While guidance continues to evolve, vaccinated event attendees are not required to wear a mask while outdoors based on current guidelines.
What if I'm not vaccinated? If you are not vaccinated, please wear a mask and social distance during the race for the safety of all our race participants. For your safety, face mask requirements may be subject to change pending state and local guidelines. For additional information, please visit: https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/participate-in-activities.html
Masks will be required by ALL for entry into the Ele’s Place building to use the restrooms.
If you are feeling ill, we request that you stay home and rest.
Can my dog run/walk with me? We welcome licensed service animals as required per medical need. However, dogs are not allowed to walk/run with you if participating in-person. If you are participating virtually and in a location where you can have a dog...enjoy!
Will there be awards? Yes! We will have 1st, 2nd, and 3rd place awards in the 5K (by age category) and the Kids 1 Mile walk/run (by age category). All children who participate in the Kids 100-yard dash will receive an Ele’s Place Ann Arbor bracelet. There will also be an award for the best overall time for the walk/run.
Are there incentives for fundraising? Fundraising Incentive Prizes! Yes! You can turn in money (if applicable) and pick up fundraising prizes at Packet Pick-up.
Will spectators be allowed to view the finish? Absolutely! We invite you to help cheer on all runners at the finish line!
PERSONAL BELONGINGS / LOST AND FOUND
Will there be a bag drop off at the race? You will be able to leave your bag at the Ele’s Place lot. However, please make sure to safely secure any valuables you have in your vehicle. You will be assuming full responsibility when leaving your bag.
If I’ve lost something, where can I find the lost and found? The Lost and Found area will be located in the Ele’s Place parking lot. Please feel free to ask a volunteer if you have questions.
How can I provide feedback? We will be sending out feedback surveys via email after the event. Your feedback is important to the success of our events and we appreciate it!